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SHIPPING INFORMATION

Shipping Locations and Origin

• Shipping Zone: We ship exclusively within Egypt.
• Dispatch Location: All orders are packaged and dispatched from Cairo.

Delivery Timeframes
Our delivery times depend on your location. Please note that shipping times exclude official holidays and weekends.

• Cairo and Giza: 1 to 3 business days.
• All Other Governorates: 2 to 5 business days.

Fragile Packaging
We take extra pride in how we handle your items. Our perfumes and delicate products go through a secure wrapping process using high-quality protective materials. We ensure they are packaged securely to withstand travel so they arrive in perfect condition.

Returns and Exchanges
We want you to shop with complete peace of mind.

• 14-Day Window: You can return or exchange your product within 14 days of receiving it.
• Policy Guidelines: All returns are subject to our standard return policies. Items must be unopened, unused, and in their original packaging to qualify for a refund or exchange.

Need Help With Your Order?
If you have any questions about your delivery or want to track your package, please reach out to our customer support team.